cosmody.com

1.1
1.1 Based on 21 reviews

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Ayla Mashburn
SCAM!

What a scam! I ordered 3 LumiBoards on 11/24 and I still have not received them. I received a "shipping notice" on 11/26. When I tried to track the order, it told me 1) the order was not found and 2) the tracking sent me to a website that gave MINIMAL shipping info.I emailed them and they made a new shipping label - which makes no sense, it had already shipped - but when I tried to track the new number, it also gave me no info on my package's whereabouts.I emailed them again on 12/8 as I still could not get any info on my order's ETA. It didn't show a ship from country, nor did it have any movement on the package since 11/26. They gave me the runaround - "high influx of orders", "it's on the way", etc., completely dodging my questions.On 12/10, I sent them another email stating that I still couldn't see any movement or updates on the tracking info they gave me. Same BS, they told me to keep checking the tracking number every couple of days. It has now been 3 weeks since I placed the order, and I have no idea when it will arrive.Today, I googled reviews for Cosmody, and I was so grateful (but also disgusted) when I found this website to see how many of you are experiencing the same situation.I called my bank and have disputed the charge.

1
Date of experience: Nov 24, 2025

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