I cannot recommend this location at all. There is one staff member who seems to ignore customers completely. He doesn't greet anyone and is quite dismissive. As a coffee enthusiast, I am very let down by the service here. As a mother, I found it particularly frustrating that he did not offer to help me with my tray while I had a baby in a buggy. On one occasion, when I asked for tissues, he and a colleague were just laughing and it took him a while to even acknowledge me. The cleanliness of the tables and restrooms was also unacceptable. He didn't remind anyone about collecting points or rewards, and my tea was overly milky, masking the flavor completely. This experience has left me with a negative impression of the brand.
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