We visited a location today and had a very disappointing experience. The staff did not pay attention to our order, resulting in mistakes. The toast we requested was barely cooked, and when I asked for it to be done again, I was questioned about wanting both sides cooked—it's common knowledge that toast should be cooked on both sides. Additionally, we didn't receive the jam or marmalade we ordered. Lastly, the heat in all your locations is extremely uncomfortable, and at this particular store, it was unbearable—my wife, who usually feels cold, couldn't even stay inside. Due to the rain, we had no choice but to sit inside.
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