As an experienced cruiser, I find it hard to understand the negative reviews. This is an Italian ship, so if you prefer British-style cruising, this isn't for you. This trip was as enjoyable as my previous 25 cruises, some of which cost twice as much. Personally, I appreciated the change of pace and found it much better than other lines. Every cruise has its pros and cons; it ultimately depends on personal preference. Make sure to research before booking any cruise.
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