I would give a rating of zero if possible. We sought a cruise for my husband departing from the Dominican Republic that required no visa. We contacted an agency associated with the service, and the agent assured us that only passports were needed. After booking, he ceased communication. We confirmed with the company that no visas were necessary, provided our passports, yet on boarding day, we were denied access. My family, including my disabled mother, was left stranded, incurring last-minute expenses. We faced endless runarounds and ignored emails when seeking a refund – steer clear of this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
