costadelmar.com

1.7
1.7 Based on 120 reviews

...

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Erika Bell
Disappointed with recent purchase after many years of loyalty

I have been a loyal customer of this brand for nearly 30 years. Unfortunately, my latest pair broke within just two weeks of use. I still have a pair from 15 years ago that I use regularly. The new ones broke at the frame above the lens while I was simply cleaning them. The hinges no longer function properly, and the frames feel much cheaper and more fragile. I reached out to customer support, but they were unhelpful regarding their product. I will not purchase another pair, despite having owned over ten pairs in the past. I engage in a lot of outdoor activities and typically lose or damage them due to impact. This experience has soured my view. It's disappointing.

1
Date of experience: Dec 25, 2025

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