costco.com

1.7
1.7 Based on 1.1K reviews

Costco Wholesale operates an international chain of membership warehouses, carrying brand name merchandise at substantially lower prices than typical retail....

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Todd Knutsen
Horrible experience with Costco.com order. Ordered washer and dryer 30 days ago. Order #1253060393.

Horrible experience with Costco.com order. Ordered washer and dryer 30 days ago. Order #1253060393. Their scheduling service is terrible and does not allow you to pick a delivery window. When I finally could talk to someone it was too late to change the time slot and had to reschedule. When it finally arrived the driver did not want to delver because of a little snow in the driveway. They never called my cell and just ended up taking off with my son standing in the driveway. We would have accepted delivery in the road and carried it in ourselves. I tried to call during the delivery but got many prompts and put on hold waiting for someone to talk to. Ended up canceling the order a month after ordering it. Now we have to pick up from somewhere else. Never using Costco.com again after this experience.

1
Date of experience: Jan 28, 2026

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Business Details

  • Costco Wholesale operates an international chain of membership warehouses, carrying brand name merchandise at substantially lower prices than typical retail.

  • language https://www.costco.com

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