The delivery arrived incomplete, lacking the necessary parts to assemble the item. We had to wait for them to reach out to the supplier for replacements. They refused to provide a new complete item. We reported this on November 6th and are still waiting for the parts. This unacceptable delay shows the company’s lack of concern for customer service. I would recommend exploring other suppliers.
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Cosy promote a natural, engaged and active childhood by supplying sustainable nursery and educational equipment worldwide
As a home of new ideas, we’re continually innovating and developing our product range with teacher led research and play in mind. Champions of rural and real-life childhoods, where children are encouraged to play and take part in adventurous activities that enable them to learn and develop whilst having fun.
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