Absolute shame ! Ordered half a dozen resin initials in November and they have not been received - tracking still says Manchester. After sale are generically replying saying order in transit so cannot refund me. They also took over £15 more than they should have. I have asked for a refund on both my order and the overpayment but I have not yet received this (now January . Anyone experiencing this must remember to claim 'chargeback' through their bank. This company should be struck off
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