I ordered two jackets, but they were too large. After exchanging them, I never received the smaller sizes. When I emailed the company, they claimed to have proof of delivery but showed a picture of a box in a different state. They only shipped one jacket the second time and insisted I never returned the other. Their lack of empathy and rude responses were frustrating. I feel like they took my money without sending the second jacket. Unbelievable!
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