cotswoldgroup.com

2.5
2.5 Based on 50 reviews

View the new and used cars, parts and servicing available from Cotswold Group in Gloucestershire and Herefordshire....

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Slick_1227
Extremely disappointing experience...

I had an extremely disappointing experience at the dealership. After spending over £3,500 on repairs, the vehicle was returned to me in a filthy condition. It smelled terrible, and some work I was charged for was incomplete, while I was also billed for items covered by the manufacturer. I was quoted an inflated price for a new tire, even though a reputable tire company confirmed it was fine. I was told tracking couldn't be completed due to seized components, which was contradicted by another garage that managed to fix the issue. I have lost all confidence in this dealership. The service manager even suggested I take my business elsewhere, which I did, purchasing a new model from a different dealer, where the service was vastly better.

1
Date of experience: Jul 31, 2025

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Business Details

  • View the new and used cars, parts and servicing available from Cotswold Group in Gloucestershire and Herefordshire.

  • language https://cotswoldgroup.com

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