I recently bought a convertible from the dealership, which was a straightforward sale without a trade-in. However, after my deposit was received, communication became slow, particularly in responding to my inquiries. I appreciated the pickup from the station, but my time at the dealership was brief, with minimal guidance provided. I had to request information about the vehicle's features, and despite messaging the sales representative for details on the original advertisement, I never received a response. Overall, the lack of aftersales communication was disappointing, as I usually receive follow-ups from other dealerships. This experience has left me feeling undervalued as a customer.
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