My spouse's vehicle was affected by a recall that unfortunately failed before we received the notice, leading to significant damage. Our garage contacted the manufacturer, only to be told there were no known issues at the time. After incurring costly repairs, we received the recall letter, which was frustrating. The issue recurred, and despite assurances from the warranty, the dealership refused to assist with repair costs. They provided an inflated quote, which was used to deny help. To make matters worse, we were advised to scrap the vehicle, only to be immediately offered a deal on a new one. This experience has been disheartening and financially burdensome. The dealership's tactics were manipulative, and my spouse's trust in the brand has been shattered.
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