cottages.com

4.3
4.3 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
customer
I booked Warre Cottage, Burpham, Arundel, (AH91246) and suggest people avoid it because if the boile

I booked Warre Cottage, Burpham, Arundel, (AH91246) and suggest people avoid it because if the boiler shuts down, you will have to go home as you can't cook or stay warm--and then!-- to add insult to injury, the owner refuses to acknowledge the problem, and Cottages.com are happy to keep your refund money and deposit of £400 for at least 28 days!
Don't book this cottage, because it is very cold and draughty, but, importantly, don't use this company either as they fail to resolve or even want to resolve in a timely manner.
Also, in general, watch out for bogus information on their descriptions - "on-site" parking can mean you have to find on-road parking in very busy areas! As I found with another of their properties. They don't refund you when you find false information either - they force you to transfer your booking. All money is kept in their interest account for five days, so expect them to think YOUR money is theirs. Expect them to take a lackadaisical approach. There is a Facebook page for Warre Cottage - I suggest you read it before you book here!
Warre Cottage says "on-site" parking, but it is a very narrow and angular area off a tiny lane where you can't manoeuvre and at the bottom of a banked garden. Parking in the lane is extremely narrow and upsets the locals! Make sure you put the rubbish out for the owner as it isn't her job! Horrible rain shower that you can't reposition, so ladies, you will get wet hair! Don't expect to use the freezer - it is totally iced up! Heating is not turned on for your arrival, and even when it does work, the house remains cold because there are so many severe draughts!

1
Date of experience: Feb 26, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More