I experienced very generous customer service as a bottle of Marc Jacobs perfume started spraying chunks in stead of diffusing it, like it should. I had low expectations as I didn't have the receipt, but despite having no receipt, and only the option to provide some photos and a video, that I figured captured the issue, I got a full refund. That's very generous! I will pay my gratitude in loyalty🌸🌸
Claim your business profile now and gain access to all features and respond to customer reviews.
