Coty obviously does not care !!I had an issue with a Rimmell Product.I sent a complaint and photos and as much information as was available. Surprised they did not ask for my blood group. The product was faulty, end of !! Sent pics and bar code surely that is sufficent?Was repeatedly asked for a code I did not have. They advised it was a 4, 6 or 10 digit number. I took a pic of the bar code - still not enough apparently. I have given up !!Dreadful Customer Service. How sad !!
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