I would not recommend Country Holidays Travels. The company makes big promises at the time of sale but does not fulfill them unless you upgrade to their so-called “privileged plan.” They commit to providing 5-star properties, but in reality you mostly get 4-star hotels. In case of escalation, they may provide 5-star properties, but only after repeated follow-ups.I understand that premium brands like Hilton or Marriott can be expensive during peak dates, but at least reputed companies don’t commit to what they cannot deliver. Making false promises just to close sales is unfair to clients, and I strongly advise caution before signing up.On a personal note, having worked with them, I never saw proper client handling. Calls were ignored unless a guest was shouting, demanding refunds, or escalating for bookings. As an employee, trying to have constructive conversations was pointless since no one really listened. It affected my work and my mental health heavily. In my experience, this company is not worth it—neither for customers nor for employees
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Country Holidays Travel India / Noida had started their journey with only 20 employees onboard, but with all their passion and diligence they have successfully surpassed their vision and they have grown up to be a happy family of over 500 employees. They consider CHTI as their own family because our employees who work here with their absolute dedication are all united with the same passion, same sincerity and same mission and they like to celebrate their spirit of togetherness year after year and cherish their bonds even more. They believe they are the backbone of their company and are a significant reason for their continuous growth.
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