Review Time
I purchased a membership from Country Holidays. Mr. Aditya coordinated with me for the booking related queries I had. It felt like a personalized service.
The package included my Flight, Hotel Stay and food.
Overall it was a good experience.
I felt, it's a lengthy process but it's not that much extensive.
This is ridiculous service..They cheat people..They are taking hard earned money of people on the name of this fake country holiday travel ..I am trying to book holiday or hotel since one year..But these people don't reply on time and then give one on other reason for not taking booking..Never ever take their membership
I purchased a membership from Country Holidays. Mr. Aditya coordinated with me for the booking related queries I had. It felt like a personalized service. The package included my Flight, Hotel Stay and food. Overall it was a good experience. I felt, it's a lengthy process but it's not that much extensive.
A few days ago, I received a call from Country Holiday Travel India Pvt. Ltd. (CHT) requesting 30 minutes of time with my wife and me to hand over promotional vouchers, stating that these were being offered to individuals who had recently purchased a new car. Due to my busy schedule and lack of genuine interest, I kept postponing the meeting. Despite repeated follow-ups, I finally agreed to meet them at my residence in Thane on Sunday, 11 January 2026, between 12:00 p.m. and 12:30 p.m. During the meeting, the representatives explained their company profile and offerings. I clearly and repeatedly stated that I was not interested in any vacation or holiday membership, as I am aware that such schemes often involve exaggerated claims and limited delivery. They stated that the purpose of the visit was only to explain the redemption process of the complimentary vouchers (couple movie tickets and a 2N/3D stay) and not to sell any membership. I specifically asked whether bookings in their hotels/resorts were genuinely available, to which they responded that their business model was different from Club Mahindra and Sterling Holidays. They further claimed that they own and operate a chain of hotels, including Radisson, Radisson Blu, and Park Hotels, which allegedly gave them a significant advantage over other players. They also stated that they do not deal with The Lalit or Taj group of hotels. The sales representatives, Mr. Mukesh Mishra and his associate Mr. Abhay Singh, appeared convincing and trustworthy. They repeatedly asserted that Radisson and Park Hotels belonged to them, and that they had tie-ups with premium hotels in and around Mumbai such as Dellas and Fariyas, with 25 rooms allotted to them at each property. Based on these representations, I was led to believe that booking availability would not be an issue if I enrolled in their membership. They also highlighted several additional benefits which, according to them, were unmatched in the market. However, the primary factor influencing my decision was their repeated claim of ownership and association with reputed hotel chains such as Radisson and Park Hotels. They also offered a 90-day free-look cancellation period, assuring that the membership could be cancelled without any issue. Relying on these assurances, I enrolled for the membership by swiping my supplementary credit card for ₹1.98 lakhs, to be converted into 12 EMIs. The membership was taken in my wife’s name, who is also the supplementary cardholder. The sales representatives left after informing us that a confirmation call would be made the next day (Monday, 12 January 2026), after which we would receive the membership login credentials. As no confirmation call was received by Monday afternoon, I became concerned and contacted Mr. Mukesh Mishra. Shortly thereafter, a confirmation call was made; however, during this call, several benefits promised by Mukesh and Abhay were either missing or contradicted, and the caller repeatedly asked us to merely confirm the stated terms. When my wife declined to confirm the offer due to clear mismatch with the previous day’s sales pitch, we immediately received another call from Mr. Mukesh Mishra, who insisted that we confirm whatever was stated during the confirmation call to receive the membership number and login details. He assured us that he would later arrange a customer care call where all promised benefits would be honoured. Trusting Mr. Mukesh Mishra during this second confirmation call, we agreed. However, before receiving any customer care call, we received an email from the company stating that we had confirmed the entire package and that “there are no further queries from the customer side.” This raised serious concerns and suspicion. We did not confirm the said email. Instead, we replied requesting immediate cancellation of the membership, asking them to provide proof of their relationship with Radisson/Radisson Blu, and instructed them not to process the payment further. From that day i.e. 13-Jan-26 we are sending follow-up emails to CHT, however no response except for seeking additional time to revert back. supporting evidence.In view of the above, it is evident that the transaction was induced through misrepresentation and false assurances. Please avoid any transaction with Country Holiday Travel....
The worst and the frauds fraud company I would say, They never make bookings for you smoother, for me I have worst experience with them, my years AMC got waste as whenever I ask for booking by raising in app it will come back as changes your dates, even after changing they won't book, They will not pick up the calls and if you put bad review they will harass you by calling. I have a mail chain for months and months for single booking. I would plead everyone do not fall for their trap.
I have been following up for my refund for a long time and have already provided the time period requested by the support team. However, instead of a resolution, I keep getting asked for more time again and again.There has been no clear refund credit date shared with me despite repeated calls and emails. The responses are mostly repetitive and do not provide any concrete update. This ongoing delay has been very frustrating.I hope the company improves its refund handling process, communication transparency, and customer support accountability. I am still waiting for a proper resolution and refund conformation.
I would not recommend Country Holidays Travels. The company makes big promises at the time of sale but does not fulfill them unless you upgrade to their so-called “privileged plan.” They commit to providing 5-star properties, but in reality you mostly get 4-star hotels. In case of escalation, they may provide 5-star properties, but only after repeated follow-ups.I understand that premium brands like Hilton or Marriott can be expensive during peak dates, but at least reputed companies don’t commit to what they cannot deliver. Making false promises just to close sales is unfair to clients, and I strongly advise caution before signing up.On a personal note, having worked with them, I never saw proper client handling. Calls were ignored unless a guest was shouting, demanding refunds, or escalating for bookings. As an employee, trying to have constructive conversations was pointless since no one really listened. It affected my work and my mental health heavily. In my experience, this company is not worth it—neither for customers nor for employees
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Country Holidays Travel India / Noida had started their journey with only 20 employees onboard, but with all their passion and diligence they have successfully surpassed their vision and they have grown up to be a happy family of over 500 employees. They consider CHTI as their own family because our employees who work here with their absolute dedication are all united with the same passion, same sincerity and same mission and they like to celebrate their spirit of togetherness year after year and cherish their bonds even more. They believe they are the backbone of their company and are a significant reason for their continuous growth.
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