countryholidaystravel.com

Fraud and Scam. Beware.

I am sharing this review to warn others about my distressing experience with Country Holiday Travel(CHT), a company that I believe engages in serious malpractice, deception, and even fraudulent activities. If you are considering any dealings with this company, I strongly urge you to reconsider and read my experience below to understand why.Here’s a breakdown of the issues I faced: High-Pressure Sales Tactics: CHT's sales representatives engaged in aggressive, high-pressure tactics, keeping me in discussions for hours and pushing me to “sign up immediately” to secure a supposed “deal.” They created a sense of urgency that left me with little time to review or think over the package details. Beware if any company tries to rush you into a decision—this is often a red flag! Misleading Information and False Promises: Their sales team made numerous enticing verbal promises, including additional benefits, complimentary meals, and specific services, that were not reflected in any official documentation. When I requested these commitments in writing, they avoided providing clear answers. This bait-and-switch tactic seems to be part of their strategy to hook unsuspecting customers. Unethical Changes to Package Terms: After the purchase, I found that several promised benefits—like the number of nights included in the package—were suddenly reduced without my consent. What was verbally sold to me was drastically different from the actual terms, leading to a package that offered far less value than what I was led to believe. This tactic is dishonest and takes advantage of trusting customers. Deliberate Delays and Evasive Responses: When I realised the discrepancies and asked for a refund, they resorted to sending repetitive, meaningless emails that ignored my concerns and delayed any progress. They’ve repeatedly stalled with vague responses and have yet to take any real action on my refund. It seems their standard practice is to delay until the customer gives up. Illegal Activities - Forged Signatures and Falsified Documents: In what I consider the most shocking and illegal act, I discovered that CHT had sent me an agreement with my signature on it—one that I never signed. This means they forged my signature, which is a serious violation and a crime. If a company is willing to fabricate legal documents, imagine the lengths they might go to if further issues arise. This fraudulent behaviour raised serious concerns for me, as no reputable business would resort to such unethical tactics. Refusal to Provide a Fair Resolution: Despite numerous attempts to resolve the matter amicably, they have shown no intention of addressing my concerns. The company has neither refunded my money nor taken responsibility for their actions. Instead, they continue to send automated or repetitive emails, refusing to take any meaningful steps toward a resolution.My Advice to All Consumers:Please avoid Country Holiday Travel or any similar company that uses high-pressure tactics, hides behind vague policies, or shows signs of unethical behaviour. If they can manipulate documentation and refuse to honour their commitments, they do not deserve your trust or your hard-earned money.Before committing to any travel package:Insist on Written Agreements: Make sure every promise made verbally is clearly documented and signed by both parties.Review All Documents Carefully: Check for discrepancies or signs of forgery. Protect yourself by verifying everything.Research Thoroughly: Look for reviews and feedback from other customers before making a decision.Spread the Word:If this post helps you, please share it with your family and friends. Let's protect our loved ones from falling into such traps. No one should have to go through the frustration, financial loss, and emotional stress that I have faced.Stay vigilant, and protect your finances and peace of mind!

Date of experience: Oct 06, 2024