I am absolutely furious with the service we received from this surveyor. We paid a substantial amount of money expecting a professional, detailed inspection of our home. Instead, they failed to identify a major and dangerous structural defect: a chimney stack had been removed with no support at all.The surveyor briefly “touched on” something in the report, but completely missed the real issue. This wasn’t hidden. You can see the problem the moment you put your head into the loft. Yet they failed to recognise or report that the stack was left unsupported — a situation that put both our home and our neighbours at serious risk if it had shifted or collapsed.We are now having to involve structural engineers, builders, and building control to put this right, costing us thousands of pounds and causing huge stress. After speaking with the structural engineer, it’s clear the house should never have been sold in this condition. Any competent surveyor would have flagged this immediately.We trusted this surveyor, and they let us down completely. The service was terrible, the oversight was dangerous, and we’re left paying for a problem that should never have been ours to fix. Avoid, avoid, avoid.
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