From the beginning, it has been difficult to get clear information about setting up the new service and using our own equipment. We were even billed for a service that wasn't fully operational. The major problem is the continuous outages, with the last one lasting nearly two days. The network seems fragile, with no backup routes and several points of failure. This leads to service interruptions that really isolate us, especially in a rural area where mobile signal is weak. It's frustrating for a supposed business service, as many businesses can't afford such downtime. While the high-speed option is appealing, our previous service was far more reliable.
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County Broadband is an independent provider of hyperfast full fibre broadband to rural communities across the East of England. Our full fibre speeds start at 100Mbps and are guaranteed, both for uploading and downloading. That's why upgrading to County Broadband makes such a difference for so many of our customers.
