Once again, the service has been down over the weekend. There's no way to reach support during this time, and all I receive is an automated message stating that they are working to fix the issue. Nobody answers calls, leaving me to send a complaint email. The service is great when it's operational, but it's clear that support is limited outside of weekdays. I rarely faced outages with my previous provider.
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County Broadband is an independent provider of hyperfast full fibre broadband to rural communities across the East of England. Our full fibre speeds start at 100Mbps and are guaranteed, both for uploading and downloading. That's why upgrading to County Broadband makes such a difference for so many of our customers.
