As a vendor, the portal is frustrating; it's not user-friendly, and processing invoices is slow. It often forgets my and the customer's information, requiring me to re-enter everything. If you lose access to your authenticator app, logging in becomes a nightmare. Customer service is unhelpful and prefers to complicate matters rather than provide alternative verification methods. They claim you can change the authentication method, but good luck finding it due to the poor navigation of the website. If there were an option for zero stars, that would be my choice.
Claim your business profile now and gain access to all features and respond to customer reviews.
Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.See more