I put date of experience as 7/24/2024 but it has been going on more than 2 1/2 years. This company is absolute trash. I feel so sorry for the local company that I do work for as they have went above and beyond what they should have had to do. Coupa blames company for the issues and asks for an indeterminant amount of updates to prolong the issues. The company I do service for is a national chain and I do not understand what they are doing letting Coupa tarnish their name. There was suppose to be constructive content in this review but I truly am unable to find any positives. The only positive I can come up with is the company I service is very patient with this program which is complete rubbish.
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Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.See more