coupa.com

1
1 Based on 75 reviews

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, c...

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Rubbish procurement software - high likelihood of payment errors

1. Phone number format incorrect, cannot enter a phone number - tried multiple different formats, all errored. This problem was solved decades ago. Offshore coders maybe??!!2. Bank code format for Hong Kong is wrong - it is NOT 6 digits! US focus maybe??!!3. Chat support box format made it not possible to click in the right places4. Separate topic chat achieved (yay!), followed by a sudden reset of the chat box with no way to recover (boo!)5. Responding to information requests is a VERY long page, no auto-save, fast auto-logout, and no indication when saving/submitting if an error occurs, and if so, where!

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Date of experience: Jul 01, 2024

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Business Details

  • Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.See more

  • email https://www.coupa.com/contact-us
  • call 2402528533
  • language https://coupa.com

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