cousints.com

1.5
1.5 Based on 20 reviews

...

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Debbie Wright
CousinTs

CousinTs - I wish I could leave negative stars. I have waited over a year to receive my order. I ordered 6 pancake / syrup bundles, 1 extra bottle of syrup, and 1 cornbread mix. I received ONE pancake / syrup bundle, 1 extra bottle of syrup, and 1 cornbread mix. I have contacted the company multiple times via the email contact form on their website with no contact back. Because they're a small business, I gave extra time for contact and receipt of the missing 5 pancake / syrup bundles, but I'm sorry I did. I should have immediately filed a charge-back. Now my only option is legal action, which I don't want to have to go through. I can't even find an address for this fraudulent company. What awful customer service. This guy claims to be a patriot - he is NOT! DO NOT ORDER FROM THEM!!! There are SO MANY reviews of people not receiving their order at all, or receiving only a piece of it. They should be shut down immediately by the FTC for fraudulent practices!

1
Date of experience: Dec 26, 2023

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