couture-moda.com

1.1
1.1 Based on 529 reviews

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Sharleen
Avoid - deceptive photos of sales goods & no refunds

These people are deceptive and send you cheap goods that look nothing like the photos - despite them advertising and showing pictorally completely different goods for sale that they trick you into buying. They then do not refund. They ended up giving me a partial refund only after I said I would sue them, report them to the regulator and also because I informed them they were in breech of the consumer rights act - which in my case they were and still are,. The Digital Markets, Competition and Consumers Act 2024 (DMCCA): The current law, replacing the Consumer Protection from Unfair Trading Regulations (CPRs) from April 2025. I lost about £30 and the items they sent went in the bin as they were not even fit for a charity shop. I found my this company to be really stressful to deal with and the whole experience upsetting to lose over £60 until they relented and gave me a £30 refund because I threatened legal action. I still lost £30 - they were very happy to take from me a Mother of a 4 year old child. the one thing I do know though is eventually, is that they will 100% get all their awful karma returned back to them. I feel the level of dishonesty and misery they have put out to all the people sending reviews here, will eventually fall back onto the company owners. I sincerely hope they reap the rotton seeds they have sown

1
Date of experience: Apr 28, 2025

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