I bought two dresses, they took a long time to come. Tried to send one back and the returns process is horrendous!! You have to send the goods back to China, it costs a lot of money. Tracked my parcel and followed all instructions and it has been held up in China at the customs for weeks still not released. Offered half of the money in a credit note which I still have not received. Stated that you must spend it within a month. Recommend do not purchase from this site. Following the response below from Couture Moda I have sent the information requested, however I have constantly been e-mailing the customer service portal without gaining a productive response!! So watch this space will post the outcome when I receive it
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