couture-moda.com

1.1
1.1 Based on 529 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Beau Powell
Returns process is horrendous!!!

I bought two dresses, they took a long time to come. Tried to send one back and the returns process is horrendous!! You have to send the goods back to China, it costs a lot of money. Tracked my parcel and followed all instructions and it has been held up in China at the customs for weeks still not released. Offered half of the money in a credit note which I still have not received. Stated that you must spend it within a month. Recommend do not purchase from this site. Following the response below from Couture Moda I have sent the information requested, however I have constantly been e-mailing the customer service portal without gaining a productive response!! So watch this space will post the outcome when I receive it

1
Date of experience: Jul 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More