If I can give this company no stars I would. Please avoid! I had purchased a trouser suit in 2 different sizes (as unsure what size I would need). I received the order 3 weeks later however, both came in the same size which was far too big. the company did refund me for one of the trouser suits as this was their mistake after sending proof of this. I then requested a return for the second trouser suit which cost £49.99. I was informed I was required to mark “returns”clearly on package which I did. It cost me £25 to return the item as I was not aware I was ordering from China. 2 months passed and I reached out as had not received anything. The package had been held at customs in China and the company have basically said this is not there problem and offering me 50% of my order and a further 50% off voucher should I wish to shop with them again. So I am £50 out of pocket! Terrible customer service!
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