couture-moda.com

1.1
1.1 Based on 529 reviews

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Pearl W.
Couture Moda are a fraudulent company

Couture Moda are a fraudulent company, who does not comply with any Trading Standards.I bought two tops which were of a terrible quality and had been in contact with their 'Customer Service' team about returning them. Long story short, after not accepting their offer of a store credit for 50% of the value I spent, their 'Customer Service' team finally gave me the information of where to return the goods - which was in CHINA and cost me a further £20.70 to post, which I had tracked. I've had confirmation from Royal Mail that the package arrived safe and have since been chasing their 'Customer Service' team for my refund but am getting zero response from them now.Looking back I really should have checked out the company before engaging, but what really blows my mind is the fact that they clearly never had any intentions of ever issuing a refund, but then got me to waste a further £20.70 to post the items back. It just shows how immoral the company is - stay clear!

1
Date of experience: Jun 25, 2025

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