I’m very disappointed with my experience with Couture Moda. I ordered a jumpsuit which looked stylish and well-made in the photos, but what I received was completely different — poorly stitched, made from cheap, low-quality fabric, and nothing like what was on the picture.I returned the item in May at my own expense (over £20) expecting a full refund, as stated in their policy. However, they claimed the parcel arrived in China but hasn’t reached their warehouse yet — and instead offered me only a 50% refund “for now”, promising the rest once the parcel is processed. This is simply unacceptable.Overall, this feels misleading and unprofessional. I wouldn’t recommend shopping here unless you’re prepared for long waits, hidden costs, and poor product quality.
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