EDIT: It's a shame that you cannot reply to the companies on here. They act like they want to resolve the matter and ask you to email them. I have done this and still been told that they will not let me return the items or get a refund.Everyone please avoid this company. They don't send the right items. They claim they are from the UK, but they are somewhere in the Netherlands and the items are shipped from China. Ordered shoes and they were sent in just a bag. They were damaged and 4 sizes too small.Wanted to return them and told no. I sent pictures of the damage and didn't get a reply. Chased them and they said they accepted the pictures and that I could have a refund. They asked for the tracking number and I said I hadn't shipped them yet because I was waiting for a reply for them. They then told me it had been more than 30 days so I couldn't have a refund. I explained everything and then they told me that I bought the shoes in a sale, so I couldn't have a refund.I'm reporting this company, and urge people not to buy from them
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