I ordered two swimsuits on 1st June to take on holiday on 7th June. I contacted this company after paying as I hadn't received a confirmation email. I was told that delivery would take sometime, so I asked for the order to be cancelled. I was told that wasn't possible and that the items would be delivered and then I would be able to return for a refund. Now they are saying that they do not refund back to the original payment method for sale items (aren't all their products constantly on sale?!) and give options to either keep the item and receive 75% store credit, or return the item for 120% store credit. Absolute scam and the items that have arrived are very poor quality and the size Medium that I ordered would barely fit a 10 year old!!!UPDATE: reported this to my bank today and they got a refund to me with 2 hours, looks like this isn’t the first time that my bank has had to investigate this company!
Claim your business profile now and gain access to all features and respond to customer reviews.