AVOID AT ALL COSTS! I ordered a pair of trousers which looked absolutely NOTHING like what was advertised on their website - totally different fabric and didn't even have the same features (back pockets were missing)I requested a refund but they say refunds are not possible on "sale items", pretty much all the items on their website are "marked down" - I guess as a way of getting out of providing refunds! I was offered a 75% store credit and to keep the item, or pay for a return myself (which would work out to half the cost i paid for the item) and get 120% store credit - why on earth would I want store credit for a website that sells extremely poor quality items...!? Luckily I made the purchase using my Amex card so I've raised a dispute with them and hopefully they can resolve the issue on my behalf - it's illegal not to offer refunds in the UK, especially if the item received is not as advertised. I wish I had discovered these reviews before placing an order...
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