couture-moda.com

1.1
1.1 Based on 529 reviews

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Rosemary
Do not buy from this company - SCAM

DO NOT BUY FROM THIS COMPANY. Extremely poor quality product which later found on Shein at half the price. Took over 3 weeks to deliver (obviously not from London as indicating on website). Consequently an alternative dress was purchased elswhere and the dresses ordered were no longer required. The 'easy 30 day refund' stated on the website is not the case. On approaching the 'company' requesting a refund, I was informed they are sale items and are therefore not eligible for refund. When I purchased the items, they were not indicated as being in the sale, but I note they now are - conveniently! I was told I can either keep the items and receive a 50% store credit or return items for 100% store credit back to China at my expense.Don't be fooled by the 'London address'- it is very much a Chinese company with their own rules! I would like to know if the London address exists. Olivia appears to be the only person available 24/7!

1
Date of experience: May 16, 2025

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