Avoid – Poor Quality & Zero Customer ServiceI spent over £300 with Couture Moda and deeply regret it. Delivery took far too long, and when the items finally arrived, they were so badly creased they looked unwearable. Even if they had fit (which they didn’t), I would have had to pay for professional steaming.The sizing was way off — I ordered multiple sizes expecting to return the ones that didn’t fit, but both were far smaller than standard sizing. At no point during checkout was it made clear that refunds aren’t accepted. If I’d known that, I never would have ordered.Customer service has been useless — generic replies at first, and now I’m being ignored entirely. This company clearly doesn’t care once they have your money.Think twice before ordering — this has been an expensive and frustrating lesson for me. I wish I had checked reviews before ordering…Couture Moda………As per your request, I contacted you via email to work toward a resolution. However, I have not received any response from you. It now appears that you have no genuine intention of issuing a refund or resolving the matter.Your only communication has been through Trustpilot, which gives the impression in reality your reply seems to be more about maintaining appearances rather than making any real action.
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