I ordered blue suede shoes with "brogue detailing" on 3 May. They arrived today (20 May) and I am unhappy with the quality and the lack of "brogue detailing". Is there no quality control to check the items before they are dispatched? The soles are thin, and the uppers are cheap and nasty. The suede is mottled and bobbled and it would be embarrassing to wear these shoes and claim that they are new. There is no way that these shoes should cost anywhere near the price tag that they have been given. If the quality was right, I would willingly accept the price I paid. I double-checked the website and the images do show brogue detailing. The packaging was also very poor. The shoes were not boxed, and came in 2 plastic bags (a clear zip-locked inner bag, and an opaque outer bag). Why no box - that would have kept the shoes in good shape. It is going to cost me £20 to return the item which is outrageous as I have received the wrong item. Avoid this company, shop with them at your peril.
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