couture-moda.com

1.1
1.1 Based on 529 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Doreen
Do not comply with The Trade Description Act

I have now received 2 pairs of cargo pants from Couture Moda. The first pair was listed as Cotton blend, in fact it was 95% polyester and 5% elastase, I wasn’t able to return them as they had been in the sale, however they kindly offered me a voucher for the same amount with which I ordered another pair of cargo pants, but 100% linen this time. I confirmed when ordering that I was only ordering them as they were pure linen. They have just arrived and are 35% polyester and 65% cotton. Also unable to return them, but not a problem as I didn’t have to pay for them. What happened to the Trade Description Act. This seems to me to be illegal description of their clothes and I wonder how many more fall into this category. The person I dealt with was very friendly and helpful, but it appeared she had no control over the description of the clothes which is fraudulent. Both pairs of trousers will now be going to a charity shop.

1
Date of experience: May 03, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More