Item received was far too small (despite my measurements being well within their size guide) so I requested a refund as per their policy. Their reply to me stated that this was not possible due to the item being a "sale item" which is was NOT at the time of purchase!They were consequently offering no refund but instead 75% off the price of something else!I replied to inform them of it not being a sale item at the time of purchase and have not been able to get hold of them since. No replies to emails for a week now and their telephone numbers are conveniently out of use. I am now left with a £48 item that does not fit (due to their inaccurate sizing advertised) and nowhere to turn. This is terrible way to treat customers and they should be prosecuted for it.
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