This service has not impressed me. I ordered a prescription for my dog, which thankfully wasn’t urgent, but when it arrived, it was the wrong product—someone else's prescription. I had to return it through the delivery service and contacted support for the correct item. They promised to reship it, but after several days without confirmation or tracking, I called back only to find out it hadn’t been sent. Fortunately, the representative I spoke with this time was very helpful and expedited my order, which is why I’m giving this review an extra star. It makes me anxious to order anything that might be urgently needed for my dog's health.
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Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets.
