Disgusting service & non existent customer service! I placed an order on the 16th Dec 2022. I received notification on the 3rd January 2023 from EVRI to state that they were returning my order to sender, despite no actual attempt to deliver the parcel.As this has been returned to Cowshed, I have made several attempts to contact Cowshed to request a refund, I received one reply to state that if I didn’t receive the order by the end of last week that they’d send another one.They completely ignored the fact that I advised that this had evidently been returned to them & that as I had ordered this as a Xmas gift, that I now wish, for a refund not a replacement.Do not order from this company!
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Cowshed started with a simple mission: to inject a little country calm into people's busy lives. Today our spas and treatment-led natural therapies are famous worldwide for their originality, character and uncompromising attitude to quality.
