cox.com

1.1
1.1 Based on 410 reviews

...

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Braxton Bell
Extremely Disappointing Experience

If I could rate them with zero stars, I would. They provided a year-long discount but revoked it just a week later, claiming I had prior service while I was out of the country. I paid $45 for a service that I couldn't use at all—no calls, texts, or any communication. They misled me when I switched to another carrier, insisting that since I transferred on the same day as the billing cycle, I was responsible for the next month's payment for a service I didn't utilize. Avoid these scammers at all costs. Their service is unreliable and connection issues are frequent. Customer support is also a complete mess.

1
Date of experience: Dec 15, 2025

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