cox.com

1.1
1.1 Based on 410 reviews

...

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CA49
Extremely disappointing customer service experience.

The level of customer service was incredibly poor throughout the entire process. From the initial sign-up and installation to ongoing billing issues that remained unresolved, as well as service outages and eventual termination, every aspect was marred by inadequate support and frustrating interactions. It's hard to comprehend how this company continues to operate. Consumers should be cautious and consider not supporting such subpar services.

1
Date of experience: Jan 06, 2026

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