They are a scam company. They don’t refund you or send the items. See below their email:Thank you for your message. We sincerely apologize for the frustration and inconvenience this situation has caused you, and we fully understand your concern especially given the amount involved.After reviewing your case, we can confirm that the refund attempt unfortunately failed on our end due to a processing issue. Please accept our sincere apologies for the delay and for the lack of timely confirmation.We have now escalated this matter to our finance team for urgent review and reprocessing. Your case is being treated as a priority, and we are closely following up to ensure the refund is successfully completed as soon as possible. As soon as the refund is reprocessed, we will provide you with confirmation or proof of the transaction.We are truly sorry for the time this has taken and appreciate your patience during this process. Thank you for bearing with us while we work to resolve this properly.
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