I had to use this company’s train service to get back from Porto to Lisbon because the FlixBus I had a ticket for simply never showed up. I bought my ticket at the station counter without any problem. The train arrived on time, departed on time, ran fast and smoothly, and inside it was very comfortable: spacious, plenty of legroom, pleasant temperature, and working toilets. Overall, it was a very positive travel experience.Now for the downsides — it’s quite expensive, which is why I hadn’t considered it as my first option. When I tried to buy a ticket quickly through the app, I had to go through what felt like a 300-question survey, only for the whole thing to freeze at the end. That’s not how it should work. The seat numbering also seemed confusing, so I’m not sure how easy it would be to book two seats together. Taking into account strikes and other issues, maybe I should rate it lower — but then again, I really don’t understand why the dull FlixBus has a rating three times higher. That feels unfair.By the way, I also took the train from Lisbon to Cascais — equally excellent, and definitely worth the money.
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