cpap.com.au

4.7
4.7 Based on 21 reviews

CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the mo...

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Chris
I found very poor customer service at Mascot store. I was told that I could make another exchange on

I found very poor customer service at Mascot store. I was told that I could make another exchange on Resmed F20 if I found the mask& headgear ill fitting. So, now I am stuck with a full face mask and headgear that is uncomfortable to wear and pressure points around my eyes. I should have stuck to Fisher & Paykel Simplex headgear & mask. I will never shop there again

1
Date of experience: Apr 18, 2026

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Business Details

  • CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia.

    Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world.

    CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
    See more

  • email info@cpap.com.au
  • call 1300133298
  • language https://cpap.com.au

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