Since I can't see what order this is referring to because the website does not display orders in the past 30 days (60 days does work but does not show the recent order), I can't know for sure what order you are referring to.The last order was fine. One item came quickly, one item I got an email on 10/6 indicating it just shipped and arrived on 10/7.
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Founded in 2004, CPO Powertools is America’s leading online retailer for power tools, outdoor equipment, and accessories. We offer a wide selection from top brands like DEWALT, Bosch, Makita, and more—at competitive prices. With 10 distribution centers across the U.S., most orders arrive in just a day or two.
We offer free shipping on all in-stock orders over $149 (excludes freight, expedited shipping, and orders to AK and HI). If you're not satisfied with your new product purchase, we offer 30-day no-hassle returns.
CPO Powertools is proud to have direct relationships with the industry’s top brands, giving you confidence that every product we sell is 100% authentic and backed by manufacturer warranties. As an authorized seller, we work closely with our brand partners to bring you the latest tools, exclusive offers, and trusted product information.
At the heart of our business is a U.S.-based customer service team—friendly, knowledgeable, and ready to help. Whether you need product advice, help with an order, or post-purchase support, our experts are available by phone or email to ensure your experience is smooth from start to finish.
Our team of industry experts stays up to date on the latest innovations and tool trends to better serve professionals and DIYers alike.See more
