cppdiesel.com

3.2
3.2 Based on 201 reviews

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Otto Butler
Terrible. Liars and thieves.

Advertises a crankshaft as fitting a 24v 5.9 Cummins Common Rail. The part they sell you is actually for a 12v Cummins.Company wanted me to pay to ship it back, pay to restock it, then pay to have the correct crankshaft sent back to me. Ya, that would actually DOUBLE the cost of the crankshaft.Worse still, they changed the product page after I began to complain about the advertising and then implied that I should have known that modifications were required for it to fit. Luckily, I had archived the original product page.The worst, though, is that the modifications they want you to make to this crankshaft for it to fit the 24v 5.9 Cummins Common Rail are dangerous. According to both Cummins and Mahle, these modifications should NEVER be made by the consumer for any reason.Check the reply for yourself, people.They advertise something incorrectly. They tell people to modify it in ways that are dangerous and against manufacturer advice. They want to charge consumers a mountain of cash to fix their advertising mistake, and claim the consumer isn't very understanding for not wanting to pay that mountain of cash, not wanting them to dodge responsibility, or wanting to wait additional time for people not involved. .. all to fix their mistake.Right.

1
Date of experience: Nov 21, 2018

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