The absolute worst customer experience I've ever encountered. Early 2016 I ordered a "performance built" transmission and then shortly ordered additional parts for transfer case rebuild. Truck sat for 2 months waiting on parts even after multiple contacts, some never came. Transmission didn't make it one year with normal driving, no extreme loads and never abused, returned for repair and it has now been more than 3 months. More than a month they indicated it was ready to ship back, but for some reason they can't seem to ship it. I've now offered to come pick it up myself.
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