Ordered a part on Saturday that I needed ASAP. Paid for express shipping to get it Sunday. Didn’t come Sunday. They are not open on the weekend, (but yet they still kept the extra $40 for express shipping). I emailed them Sunday night to CANCEL the order. I get an email the next morning that said that I couldn’t cancel it because it had already been processed. I don’t know how it had been processed, because they were closed all weekend. They emailed me at 8:18 am on Monday morning. They said it would be a 20% cancellation fee and to let them know if I still wanted to cancel it. I emailed them back and said to CANCEL IT. They sent it anyways. When I request to return it, they said they don’t take returns on electronic parts. SCREWED OUT OF $165 + $40 shipping. And they didn’t even send what I ordered. I needed a sensor for an ‘04 Dodge and the package, (that I never opened), says it’s for ‘98-‘02. Buyers beware. They’ll go out of their way to screw you out of your money.Edited in response to CCP Diesel reply:You are missing the point, I told you to CANCEL the order in plenty of time for it to have not been shipped out. I would have rather been out $32 than $160. You shipped it anyways. And now you won’t take it back and refund my money. But CPP You have taught me a good lesson. I, like most people, do not read the Cancellation, Shipping and Return Policies on the websites I shop at before pushing the pay button. You have so many things you don’t take back (and the fact you aren’t open on the weekend), that it should be on posted the Home Page of your website. I will definitely be doing that from now on. Expensive lesson learned. Judging from your ratings, it looks like I’m just another victim, so I, too, have shared my experience with the world so you may lose more business than the $160 I lost.
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